In the News

People are talking about 1-800-FREE411.
Jan 31, 2008 | MediaPost Study: Free Mobile Directory Assistance To Overtake Paid

Move over, Ma Bell. According to a new study, free directory assistance services such as 1-800-FREE411 will ultimately overtake traditional paid assistance among mobile consumers…

Jan 31, 2008 | MediaPost 1-800-FREE411 Sells Out 2008 Sponsorship Inventory

Jingle Networks, operator of the 1-800-FREE411 ad-supported, directory assistance service announced that it has snagged a crop of new advertisers — and sold out all available sponsorship inventory for 2008 in the process…

Jan 31, 2008 | TechCrunch 1-800-FREE411 Sells Out Half Its Ad Inventory For the Year, Growth Steadies

What’s not to love about free 411 calls? Jingle Networks, which operates 1-800-FREE411, says it has sold out its entire inventory of sponsorship ads for 2008…

Jan 14, 2008 | Investor’s Business Daily Google, Microsoft Look To Connect In 411 Phone Business

As Google and Microsoft wrangle over 411-style phone directory services, a startup is beating both to the punch when it comes to making money from the concept…

Jan 09, 2008 | Mashable Jingle To The Tune of $13M, for Free411

The first company to bring you free directory assistance via the telephone, Jingle Networks, has raised nearly $13 million in Series C-1 funding…

Jan 01, 2008 | TechCrunch 2008: Web 2.0 Companies I Couldn’t Live Without

This will be the third annual post on “Web 2.0 Companies I Couldn’t Live Without…“

Dec 14, 2007 | Local Mobile Search Jingle-comScore Data on Free 411 Awareness, Usage

I received an email from Jingle CEO George Garrick criticizing my recent survey post about mobile usage and 411 as misleading because of the tiny sample involved…

Dec 04, 2007 | Backstage.com Number Please

A cell phone can be an actor’s best friend. But you may feel less warmly toward your electronic buddy if you make even a few directory-assisted calls and discover exorbitant charges tacked onto your bill…

Oct 26, 2007 | MediaPost 1-800-FREE411 Delivers Branding Results for GE

While Google and Microsoft both recently launched their own free directory assistance services, Jingle Networks’ 1-800-FREE411 has been making inroads with advertisers like McDonald’s since its launch in 2005…

Oct 22, 2007 | CNNMoney Hanging up on killer 411 fees

At $2 a pop, a few calls to wireless directory assistance each month can add up fast. Here’s how to avoid paying anything at all…

Oct 16, 2007 | Yahoo! Tech Make a Free 411 Call and Give to Cancer Research

If saving $1.50 or $2 weren’t enough, here’s another good reason to dial 1-800-FREE411 for free directory assistance on your cell phones and land lines…

Oct 15, 2007 | FOX 2 News Money Works: Dial Information for Free

The MoneySavers show you how you can dial for free, and help raise money during the month of October, Breast Cancer Awareness Month…

Oct 12, 2007 | CBS13 Save With Dave: How To Make Free 411 Calls

We all dial 411 sometimes, but it can really rack up your phone bill. I will show you how to call information without costing you again…

Oct 11, 2007 | GeekySpeaky Yes Virginia, There is a Free 411!

If you’re like me, you’ve called for directory assistance from your cell phone, and you’ve paid $1 or more for the service…

Sep 24, 2007 | CNNMoney How to find free stuff: Free Phone Aid

We’ve all been charged for dialing 4-1-1, but now there’s free directory assistance…

Sep 20, 2007 | Alabama Business Report Directory Assistance

In his monthly Alabama Business Report podcast, Adam Shivers takes a look at the directory assistance market…

Sep 12, 2007 | The Kelsey Group Blog Jingle Networks, Nearing ‘Per Call’/Gross Margin Breakeven

The Jingle team has been aggressively wringing costs out of the system for months trying to reduce the cost per call as much as possible…

Sep 11, 2007 | inbabble.com Interview: Lyn Chitow Oakes, SVP Marketing, Jingle Networks on free directory services

Richard Tucker spoke to Lyn Chitow Oakes about the recent deal with Skype, calling statistics, revenues, costs…

Sep 11, 2007 | MediaPost Ad-Supported Directory Assistance Key to Future Mobile Search Boom

A new study by The Kelsey Group pegs mobile search advertising revenues at over $102 million in 2008 —tripling this year’s $33 million— and mushrooming to $1.4 billion by 2012…

Sep 04, 2007 | Local Mobile Search Mobilizing Mom & Pop Shops

Mobile marketing and local mobile search are going to be much easier than online: all the work is being done now to enable mobile distribution to take place later…

Aug 24, 2007 | InformationWeek Nuance and Jingle Team Up to Push Free Mobile Directory Assistance

Free 411 directory assistance based on speech recognition for cell phone users is certain to become more widespread due to a new enhanced partnership between Nuance Communications and Jingle Networks…

Aug 21, 2007 | The Kelsey Group Blog White Directory Rings Up Jingle for Free DA

White Directory Publishers announced a marketing partnership with Jingle’s 1-800-FREE411 making it the first independent publisher to resell sponsorship products on the 1-800-FREE411 media channel…

Aug 06, 2007 | NBC The Today Show Today’s Consumer Smarts: Free 411

Janis Lieberman separates facts from fiction on free directory assistance…

Aug 02, 2007 | The Wall Street Journal The 411 on Mobile Yellow Pages

When you’re out and about and suddenly find yourself in need of a pizza, a shoe-repair shop or an airline reservation, the Yellow Pages just won’t do. But finding a business on the fly is becoming much easier…

Jun 21, 2007 | WLBT 3 Three On Your Side: 1-800-FREE411

Cellphone users can rack up major fees using wireless directory assistance. Some charges are as much as a cup of good coffee. Well, the old fashioned way of getting telephone information and paying for it is over…

Jun 15, 2007 | USA TODAY Free 411 service goes after rivals for license fees

The nation’s top free 411 service will no longer be quite as generous to its competitors. Jingle Networks, which operates 1-800-FREE411, last month won a patent for a key feature of its service…

Jun 04, 2007 | WSBTV The Clark Howard Show: Free 411

If you’re still paying to dial directory assistance the old-fashioned way, Clark Howard has the 411 for you. He says, now it doesn’t have to cost you a dime to get information…

June, 2007 | Reader’s Digest Don’t Pay These New Hidden Fees: Holding the Line on Phone Fees

Watch out for these sneaky ways that you are nickel-and-dimed…

May 31, 2007 | The Wall Street Journal Mobile Search Is Dialing Up Voice Recognition

Until recently, when Eli Portnoy wanted to find the nearest restaurant he would use his cellphone to call a search service offered by his carrier, Verizon Wireless…

May 18, 2007 | Discovery Channel It’s All Geek to Me: Free Cell 411

New York Times tech columnist David Pogue reveals methods to avoid cell phone company charges for 411…

Apr 20, 2007 | Oprah & Friends Radio The Best Things in Life are Free

Host Jean Chatzky talks about 1-800-FREE411’s “The Best Things in Life are Free” Day: a time to to appreciate the everyday things in life that are already free, and to celebrate the valuable services you can get for free all year…

Apr 11, 2007 | BusinessWeek.com The 411 on Free 411 Options

Fed up with fees? A new bevy of free software-based directories could make you hang up on Ma Bell’s operators for good…

April, 2007 | Kiplinger’s Personal Finance Magazine 50 Ways to Save for Retirement

Melody Thompson has always been a saver. When she was a kid, her dad gave her quarters to play video games. She’d add the money to her piggy bank instead…

Mar 29, 2007 | Fox News Cell Phone Tips and Tricks

7 things your cell phone can do that you didn’t know it could…

Mar 21, 2007 | Inc.com Flag Down Customers While They’re Asking for Directions

An ad in Yellow Pages helps business owners reach potential customers already looking for certain kind of product or service. Now, a new feature of 1-800-FREE411 lets small businesses…

Mar 19, 2007 | Yahoo! Tech 1-800-FREE411 Adds Category Search

Jingle Networks, the Boston-based company that offers the 1-800-FREE411 service, is adding a category search feature that allows you to search for businesses that you don’t know by name…

Mar 15, 2007 | TechCrunch 1-800-FREE411 Has 6% Market Share of U.S. 411 Market

Jingle Networks, operator of the 1-800-FREE411 service, just announced that they now control 6% of the U.S. market in 411 calls. This is up from 1.5% a year ago…

March, 2007 | Real Simple 36 Suprising Things You Can Get for FREE

Instead of dialing 411 and being charged 50 cents to $1.50, call this service, from a cell or a landline, for free nationwide directory assistance…

March, 2007 | The Oprah Magazine The Short List: 5 Numbers You Want on Speed Dial

Freedom of Information: 1-800-FREE411. Most phone companies hit you for $1.50 to $2 per 411 call. But if you can stand to listen to a quick, nearly painless ad…

Feb 20, 2007 | SmartMoney A New Service Offers Free 411 Calls

Fees for directory assistance calls (including ones made from cellphones), are on the rise. On Feb. 1, Sprint increased its 411 fee from $1.49 to $1.79…

Jan 02, 2007 | TechCrunch 2007: Web 2.0 Companies I Couldn’t Live Without

A year ago I wrote a post called “Web 2.0 Companies I Couldn’t Live Without” and listed thirteen startups whose products made a real impact in my life. Seven of the companies are still on the list…

Dec 26, 2006 | Wise Bread Get free 411 directory assistance that really works

Your phone company is charging you anywhere from 50 cents to $2 for a 411 call. Now you can get the exact same service completely free by using 1-800-FREE411…

Dec 12, 2006 | DIRECT Jingle Pay-per-call Works a Little ServiceMagic

The people ServiceMagic serves are busy folks: carpenters contractors, landscapers, plumbers, dry wallers, house cleaners and other home-improvement professionals…

Nov 30, 2006 | TechCrunch Jingle’s Free 411 Service Hits 100 Million Calls

Jingle’s free 411 service has announced that users have now placed over 100 million 411 calls…

Nov 27, 2006 | Florida Times-Union The 411 on information

Those looking for directory assistance have no shortage of choices these days. There’s 411, which costs $1.25 to $1.79 for a requested number. There are toll-free directory assistance companies that run an advertiser…

Nov 23, 2006 | The New York Times Free Services to Inspire Your Cellphone

Thanksgiving, is it? Well, despite occasional headaches, technology has also brought us plenty to be thankful for: safety, convenience and entertainment on the go…

Nov 08, 2006 | DIRECT/SearchLine Jingle Pay-per-call Works a Little ServiceMagic

The people ServiceMagic serves are busy folks, who want to market their services to owners in their service areas. To do that, ServiceMagic has called on the marketing help of Jingle Networks…

Nov 06, 2006 | NECN Hot to get free telephone directory assistance

In CT, there is a way to get free telephone directory assistance…

Nov 06, 2006 | The Hartford Courant 411 Free – But First, These Messages

A California-based company is betting that people won’t mind listening to a pitch for a Florida vacation or a debt consolidation deal if they get something in return: free telephone directory assistance…

Nov, 2006 | Cosmopolitan Genious Ways to Strech Your Cash

Instead of handing over about $1.50 for dialing directory assistance, call 1-800-FREE411 instead…

Oct 24, 2006 | Red Herring Getting the 411

Talk about success. Launched just over one year ago, Jingle Networks’ free 411 service now attracts over 13 million monthly directory assistance requests…

Oct 23, 2006 | TalkCrunch Interview With Jingle CEO and Venture Capitalist

Michael Arrington interviews Jingle Networks CEO George Garrick and investor Josh Kopelman about the history and future of their free, ad-supported 411 service called 1-800-FREE411…

Oct 23, 2006 | TechCrunch Jingle Networks Has Now Raised Over $60 million

Today Jingle Networks announced a third round of financing – $30 million from Goldman Sachs and Hearst Corporation, at a valuation of around $150 million…

Oct 23, 2006 | GigaOM Jingle Goes Big

Free directory assistance provider Jingle Networks said today it had raised $30 million in Series C financing, bringing its total funding to over $60 million…

Oct 23, 2006 | San Jose Business Journal Menlo Park’s Jingle Networks raises $30M new funding

Menlo Park-based Jingle Networks Inc. said Monday it raised $30 million in third round financing…

Oct 23, 2006 | Venture Beat Jingle gets $30M to grow its free directory assistance service

Jingle Networks, a Menlo Park start-up which provides free phone directory assistance, has raised a whopping $30 million more in venture capital – upping the ante in what is now a crowded field…

Oct 23, 2006 | Blogging Stocks 1-800-FREE411 $30 million cash call

It’s never fun to call for information. Yes, I try to avoid paying the charge. Well, there is an alternative: 1-800-FREE411

Oct 22, 2006 | The New York Times (AP) Goldman, Hearst Lead Jingle Investors

Jingle Networks, a provider of free directory assistance supported by ads, has raised $30 million in new funding from a group of investors led by Goldman Sachs & Co. and Hearst Corp…

Oct 02, 2006 | The Associated Press What’s the (free) 411?

Traditional 411 providers are girding for battle against the Googles and 800-FREE411’s of the world…

Sep 26, 2006 | Screenwerk Jingle Debuts SMS Ads

Jingle Networks (1-800-FREE411) has launched promotional text messages, which are opt-in for consumers…

Sep 20, 2006 | Marketing Shift CBS Teams Up with 1-800-FREE411 on Advertising Campaign

Now this is quite interesting. My friends over at 1-800-FREE411 have teamed up with CBS on a new advertising campaign for the fall TV lineup. CBS is using audio ads…

Sep 19, 2006 | DMNews CBS Calls on 1-800-FREE411 Users to Watch Fall Shows

Television station CBS is promoting its fall TV lineup over the telephone with advertiser-supported directory assistance service Jingle Networks’ 1-800-FREE411

Sep 19, 2006 | ClickZ CBS Launches Ads on ‘Free 411’ Service

CBS launched a campaign with ad-supported directory assistance provider 1-800-FREE411. These free listings look-up services allow advertisers to target…

Sep 19, 2006 | BRANDWEEK Network Puts Show Promos ‘On Call’

Callers checking 1-800-FREE411 this past Sunday for directory assistance may have learned The Amazing Race was premiering that night after 60 Minutes…

Sep 19, 2006 | MediaPost Hoping for a Media Assist, CBS Tries Assistance

In an effort to leave no new media stone unturned to help launch its new season, CBS is now turning to one of the oldest platforms of all: telephone operators…

Sep 18, 2006 | MEDIAWEEK CBS Radio to Promo TV Stars’ with 1-800-FREE411 and JACK-FM

George Schweitzer, CBS TV Network’s marketing guru, continues to push the creative envelope to get the word out to consumers about the network’s new fall season…

Sep 18, 2006 | Broadcasting & Cable CBS Eye Adds an Ear

CBS’s iconic logo may be an eye, but it could as easily be an ear given its latest promotional gambit for the new season schedule, which launches this week…

Jul 05, 2006 | FOX25 Call 411 for Free

In these hi-tech times, information on-the-go is the only way to go. But getting the 411 can quickly add up. A recent study shows that 31% of 411 users have no idea what it costs…

Jun 14, 2006 | CBS The Early Show The 411 On Directory Assistance

How much are you spending on 411? A lot, according to The Early Show consumer correspondent Susan Koeppen…

May 22, 2006 | Philadelphia Inquirer Can you top free directory assistance?

Even before gas hit $3 a gallon, most people I know were looking for ways to save. Most of us always are – it’s a necessity of life. But too often, we focus only on the big stuff…

May 09, 2006 | CBS4 Boston Free 411 From Your Cell Phone

As most consumers will tell you, using your cell phone to call 411 can ring up a hefty bill. Some people will do just about anything to avoid the charges. But there is a new option…

May 07, 2006 | The Buzz Factor The Buzz Factor Talk Show Radio Interview with Scott Kliger, co-founder of 1-800-FREE411

Scott Kliger, co-founder of 1-800-FREE411, speaks about the service with author of Buzzmarketing Mark Hughes and co-host Jen Calhoun…

Apr 20, 2006 | The Wall Street Journal Your Listing, and a Word From Our Sponsor

A raft of start-up companies has begun offering free directory assistance over the phone. But callers won’t get their numbers right away: They have to listen to an advertisement before hearing their desired listing…

Apr 06, 2006 | Fast Company What’s the 411? Free.

Scott Kliger hated 411 charges. A buck fifty for a phone listing? Hated it! His solution: Make it free – as in 1-800-FREE411. His Jingle Networks applied a new advertising model to an old database. “It’s like Google for the phone,” he says…

Apr 03, 2006 | USA TODAY Free 411 info on call if you’ll listen to ads

Not long ago, the price of a cup of coffee got you a phone number from directory assistance. Now, calling 411 will nick you for the price of a Starbucks coffee. But take heart. A new crop of 800 services is offering free directory assistance…

Mar 27, 2006 | The Washington Post The 411 on 411

Dialing 411 to get information, especially long-distance numbers, is no cheap thrill these days. Over the years, the system has become more automated – and expensive…

Mar 09, 2006 | The New York Times The 411 on Directory Assistance

Calling 411 for directory assistance can be maddeningly expensive. Carriers like Sprint and Verizon charge more than $1 and sometimes as much as $2 a call from a cellphone…

Feb 13, 2006 | NBC Jingle Networks offering “free” 411

Millions of dollars are spent each year on directory assistance calls, otherwise known as 411. Now there’s a way you can get those listings at no charge…

Feb, 2006 | The Tyra Banks Show Tyra Banks loves 1-800-FREE411

Tyra tells her audience about an exciting new way to get directory assistance for free…

Jan 23, 2006 | The New York Sun New Yorkers Giving Jingle Networks a Jingle for Some Free 411

In the past few weeks, thrifty New Yorkers have latched on to a new service that provides free directory assistance, which, considering Americans spend about $8 billion a year on such calls, could prove to be quite a boon…

Jan 22, 2006 | The Boston Globe Is it time to cut the cords on directory assistance?

With the price of directory assistance rising to unheard-of levels and regulation stifling innovation, maybe it’s time to try something different…